Hospitality Management Strategies, Paperback by Nykiel Ph.D. CHA CHE, Ronald A. (Used)

Paperback
Used: Acceptable
9780130618764
0130618764

Publication Date: 2019-10-12
Publisher: Pearson
Paperback : 496 pages
Author: Nykiel Ph.D. CHA CHE, Ronald A.
ISBN-10: 0130618764
ISBN-13: 9780130618764

Product Description This comprehensive up-to-date guide to current managerial strategies in the hospitality industry provides an applied, in-depth understanding of how the industry develops, grows, and operates. This book provides readers with a global perspective, written by an educator with over 30 years management experience in the hospitality industry. Covering all the management strategy disciplines such as business development, finance, human resources, and marketing—this book features an ¿applied/real world¿ focus on current trends which have substantial impact on management strategies. Real life hospitality industry case examples, management strategy tools, extensive glossary, great personal insights, and leadership examples are just some of the pedagogical aids helpful to readers. Topics discuss managerial strategies and concepts in six parts: A: understanding strategy, forces, selection and positioning; B: delineation of the growth strategies of development, financial options, and brand strategy; C: focuses on the offensive (revenue development) strategies of marketing, sales, and customer retention; D: provides a look at the functional managerial strategies of human resources, technology and purchasing; E: presents the defensive (business preservation) strategies of risk management, crisis management and communications; F: focuses on the implementation strategies of strategic planning, organizational and operational concepts and leadership. Appropriate for most key managers in hospitality related business, such as finance, human resource, operations, marketing, operations and general management, directors, VPs, and Chief Officers. From the Back Cover An indispensable guide to understanding successful managementstrategies in the hospitality industry! Dr. Nykiel brings 30 years of hospitality industry experience that provides an understanding of managerial strategies and how they are successfully applied in the hospitality industry. This author provides an easy-to-read and extremely practical text. Students and experienced managers alike will find within this textbook a wealth of knowledge, which provides a strong foundation for managerial strategies and decision-making support. Features Covers all management strategy disciplines such as brand strategy, business development, finance, human resources, leadership, marketing, technology, and more Multiple case examples for each management discipline delineated Management strategy tools and applications Leadership examples and techniques Numerous easy-to-scan strategy exhibits Ethics and technology implication highlights in each chapter Extensive glossary and discussion questions Real-life examples and personal insights based on the author's own experiences Excerpt. © Reprinted by permission. All rights reserved. Just as the hospitality industry has evolved from individually owned and developed enterprises to public global corporations, management strategies have also Changed. While we still see the entrepreneur launching new brands and service concepts, success is being measured by revenue per available customer and earnings per share. The industry and management strategies remain dynamic. Macro trends such as labor availability, new technologies, economic ups and downs, terrorism, security, and globalization—to name a few—are having and will continue to have substantial impact on management strategies. This book provides a perspective on how and why management strategies are changing. It examines the external and internal driving forces behind the changes. Focal points include strategy selection, positioning, and business development techniques and options. Further, major managerial strategy areas are viewed through select case examples that exemplify the strategy application. The book also provides insight into the strategic planning process and emerging organizational and operating concepts. The text discusses managerial strategies an